FAQ

How long does it take to deliver an order?

Generally, it takes about 1-3 business days for your order to be processed successfully. The average delivery time is 4-9 business days.

Where is my order?

Typically, orders are delivered within the expected delivery timeframe. However, delays may occur. If you have not received your order within 3 additional business days after the original delivery timeframe, please email us at......... .

What are the shipping costs?

Shipping is free on every order.

What payment methods do you accept?

Ateliermodesto offers secure payment options. We use the most common payment providers:

• American Express
• Google Pay / Apple Pay
• Visa, MasterCard
• Paypal
• Shop Pay
• Union Pay

 

What should I do if my package is damaged?

If your order is damaged upon delivery, please contact our customer service immediately at ....... Take pictures of the damage and attach them to your email. Please do not return the item without first sending us pictures. This way, we can find the best solution for you.

Contact:

Contact:

✉︎

☎︎

🏠︎ Daalder 14, 1628 PS, Hoorn, Noord-Holland, Netherlands

Boutique Name: Ateliermodesto

Chamber of Commerce number: 96155124

Company Name: Brandhive E-Com